Our Refund Policy

Our product is one of the highest quality and we are confident that you will love it. At Hive Support, we prioritize our customer’s satisfaction and stand behind our product’s performance and service.

Although we strive to maintain the quality of our product, unexpected issues may arise. If you encounter any unresolvable problems, you can reach out to us for a full refund within 30 days of purchase. We are committed to honoring our refund policy and ensuring our customers are satisfied.

In the event of any issues with our product, we recommend reaching out to our team for assistance. We are dedicated to providing proper support to address any bugs or problems you may encounter.

We urge you not to hesitate in contacting us if you experience any issues. Our documentation is available to provide you with quick and helpful solutions.

Refund is available if:


1. Featured support is pledged but not provided to you.

2. A breach in Product Security.

3. Completely non-functional product copy.

4. Misleading product information.

Refund is not available if:


1. The product fails to satisfy you, provided that you read the content properly before purchase.

2. You change your mind and make another decision.

3. You refuse to cooperate with our support team regarding any issue.

4. You are unable and don’t have enough expertise to use the product.

5. You bought our product unwillingly.

6. You have a personal issue.

7. You want a refund but you don’t have any strong reason.


We try our best to ensure proper support and process your refund as soon as possible. When you contact us for a refund, we may ask for the opportunity to solve the issue for you.

We have the right to reject a refund request for certain reasons. After requesting and receiving a refund, you forsake all ownership of your license and agree to discontinue the use of the product instantly.
No refund will be accepted after 30 days post-purchase. You can submit a refund request by sending an email.

Enjoy our services and contact us for any requirements.