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Self-Hosted Help Desk, Live Chat & AI Chat Bot Plugin for WordPress.

Empower Your Support Management with Advanced Features

Hive Support offers essential features such as AI-enhanced chatbots, response templates, ticket management, and more. At Hive Support, we're dedicated to revolutionizing your customer support experience. Enhance efficiency, improve response times, and deliver exceptional customer service effortlessly.

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Automated Workflows

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AI Powered Chatbot

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Live Chat

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Agent Management

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Predefined Responses

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Hive Support covers all our support needs, including live chat and automation. The AI chatbot and Slack integration save us time and keep us updated. Thanks, Hive Support, for making our support seamless!

Sharifur Robin Founder & CEO at Xgenious

Designed for Businesses, Entrepreneurs, and the Self-Employed

We designed Hive Support for anyone eager to do business online, sell courses, or digital products. Entrepreneurs can use it to provide outstanding support for both pre-sale and post-sale customers.

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Simplify and Improve your Customer Support Management

Powerful Automation

Automate your support management tasks with advanced triggering features. You can create multiple automation templates with various conditions and actions. Intensify agent's efforts and improve service.

Response Templates

Create an advanced response template with commonly asked customer queries. You can craft an unlimited numbers of templates for the response.

Live Chat

Hive Support came up with a feature-rich live chat option for the users. You can also integrate ChatGPT with the live chat. So make your live chat function more consistent with it.

Support Portal

Hive Support has an option for creating different support portals for different purposes. You can customize the portal with various text, number, radio, and checkbox fields.

Assist your Customers on the go

Now you can easily use the Hive Supports smartphone apps on operating systems like Android and iOS. Monitor & Manage your support management tasks anywhere you want. Create a flexible work environment for your agents and improve productivity.

Detail Customer History and Activities

Get the proper customer data such as about their activities history. Monitor your customers and provide them with better responses. It will uplift the overall customer service experience of your site.

Get Pro

Comparison with Other Support Solutions

  • Unlimited tickets
  • Live Chat
  • AI Chatbot
  • AI Training
  • Chat Widget Customization
  • Automation
  • Business Inbox
  • Saved Response
  • Email Notifications
  • Custom Ticket Fields
  • Reports & Analytics
  • Agent Management

Awesome Support

Fluent Support

Support Candy

JS Helpdesk

Hive Support

Powerful tool with Simple pricing

We handing over the full-featured support tools at the most affordable price. Simply choose the right plan based on your requirements.

Popular Plan

$ 59

Personal1 site license
  • Unlimited Tickets
  • Unlimited Email Parsing
  • Unlimited Business Email Piping
  • Live Chat
  • AI Chatbot (Powered by ChatGPT)
  • Lifetime Update
  • Lifetime Support
  • All Features Included
Popular Plan

$ 149

Professional100 sites license
  • Unlimited Tickets
  • Unlimited Email Parsing
  • Unlimited Business Email Piping
  • Live Chat
  • AI Chatbot (Powered by ChatGPT)
  • Lifetime Update
  • Lifetime Support
  • All Features Included
Popular Plan

$ 299

Business1000 sites license
  • Unlimited Tickets
  • Unlimited Email Parsing
  • Unlimited Business Email Piping
  • Live Chat
  • AI Chatbot (Powered by ChatGPT)
  • Lifetime Update
  • Lifetime Support
  • All Features Included

30 Days Money Back Guarranty

We guarantee 100% satisfaction with our products and services. However, if our plugin doesn't meet your expectations, we are happy to offer a full refund within 30 days of purchase. No questions asked.


For those considering a refund - We value your support and don't want to lose you. While it saddens us, we respect your decision. Please confirm your request before finalizing this step.

Frequently Asked Questions

Why is Hive Support essential for support management systems?

Because Hive Support has lots of effective features for support ticket management, the most prominent features are AI-enhanced (ChatGPT) live chat, saved responses, automation triggers, AI Training, business inbox, etc.

Can I integrate ChatGPT on Hive Supports live chat?

Yes, you can easily integrate ChatGPT with Hive Support. Get the API key from the Open AI website and go to the following path - Hive Support Dashboard > AI Training > ChatGPT Settings. In the setting, you can set up the ChatGPT.

Do I need to know advanced coding to use Hive Support?

No, you don't need to do any advanced coding to use and operate the Hive Support plugin. Just install it on your WordPress website and start using it. We have full documentation of each functionality of Hive Support.

How to use automation triggers on Hive Support?

You can easily use the automation trigger to speed up the support management process and improve the agent's productivity. Navigate to the following path - Hive Support Dashboard > Automation > Add New Automation.

Can I customize live chat widgets on Hive Support?

Our live chat widgets are highly customizable, so you can make them look and feel just the way you want. Hive Support has options for customizing each widget such as the Home Window Tab, Live Massage Tab, Help Tab, and Ai Chat Tab. To customize your live chat widgets, simply go to the Hive Support dashboard and click on "Chat Widget > Widget Settings”. From there, you can select the elements you want to customize and make your changes.

How to add response templates on Hive Support?

To improve the efficiency of customer support agents, it is recommended to incorporate response templates based on frequently asked user queries. This involves creating a range of answer templates that can be utilized by agents to swiftly and effectively resolve common issues. By utilizing these templates, the support process can be streamlined, resulting in increased productivity and customer satisfaction. Go to the following path from your Hive Support Dashboard to set it up - Plugin Dashboard > Responses > Add a Template.

Can I create multiple mailboxes with Hive Support?

Yes, you can easily create different mailboxes that support portals for numerous services on your website. Hive Support has options for customizing each mailbox with specific types of ticket fields. So you can make it more personalized for the customers. Go to the following destination - Hive Support Dashboard > Settings > Mailbox > Add Another Business Inbox