Privacy Policy

Privacy Policy of Hive Support

At Hive Support, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information received and collected by Hive Support and how it is used.

Information Collection


When referring to information-collecting methods, we follow the community standard protocol and use such well-known and widely used tools. We strongly protect your personal data, although the collected information does not disclose your specific identity.

The information is collected automatically.


1. Cookies are used to authenticate your visit to a website and may consider you with an anonymous identity. We use cookies to improve your readability and page viewing experience. Learn all things about cookies: http://www.allaboutcookies.org

2. Logs keep track of your actions within the site, including IP address, ISP, time stamps, and browser information.

3. Electronic files (tags, pixels) that record your browsing preferences.

4. Analytic tools (Google, events) that store site interaction & traffic data.

5. Public databases (social media) often provide the user name, profile, address, gender, location, contact, identifications, and relative information leading to marketing research.

6. Order information that a user submits upon purchasing a product.

Use of Information


We use your personal information (provided by you when ordered) to meet any requests that may need us to cooperate (payment, shipping, invoices) on our website.
In addition, we seek information to-

1. Connect with you and build a proper communication bridge.

2. Perform security screening & invoicing for purchased products.

3. Advertise relevant services or products.

4. Avoid fraud by cross-checking user data with browser interaction.

5. Finalize account creation & login interface.

6. Display testimonial with identity, location, & contact info.

7. Ask for feedback regarding our services.

8. Seek future business opportunities.

Keeping Your Information


Hive Support is committed to keeping your personal information only for the time being it is needed. We may store the information for an extended period for the cases of tax, accounting, or other lawful requirements. We strongly assure you of keeping your data for no longer than the necessary period of maintaining your account with us.

If we no longer need your data for any legitimate reasons, the information will be either erased or made anonymous or isolated in safety if necessary. We will not process your personal information once you have finished business with us and no longer want to connect with us.

Log Files


Like many other web sites, Hive Support makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies


Hive Support uses cookies to store information about visitors’ preferences, record user-specific information on which pages the user accesses or visits, customize web page content based on visitors’ browser type or other information that the visitor sends via their browser

Third-Party Disclosure


Hive Support does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Changes to Privacy Policy


Hive Support reserves the right to update or change this Privacy Policy at any time. Your continued use of the site after any changes to this Privacy Policy will constitute your acceptance of such changes.

Contact Us


If you have any questions or concerns about our Privacy Policy, please contact us here